XANSYS Message #: 3286

XANSYS Message: 3286 [Go back to message list]
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Subject: Re: ANSYS 5.5.1 license manager bug
Author: Moses Chan
Date: 1999-07-15 06:19:00

Is there a ANSYS help desk?? I'd always thought tech support always comes from ASDs directly. Anyway, I've never seen a ANSYS customer satisfaction survey form before (and I'm a commercial user). Moses Chan CS2 Belgium -----Original Message----- Sent: 15 July 1999 15:39 To: xansys@o... > Hello ANSYS community, > has anyone been able to correct the license manager bug in 5.5.1 ? Would upgrading to 5.5.3 help ? This is getting REALLY annoying as the runs crash randomly during solution time ... > We have been trying to reach our ASD, but being a university customer, they don't seem to care too much ... We know the feeling - we contacted the help desk once and were told off because we weren't supposed to (as a university customer)! Also, did you know that ANSYS customer satisfaction surveys aren't sent out to academic users?? What do they think we'll say? Sorry, don't want to get into rant mode here... Jude Meakin Department of Bio-Medical Physics & Bio-Engineering University of Aberdeen Foresterhill Aberdeen AB25 2ZD Scotland, UK Tel. +44 (0)1224 663123 ext. 53489 Fax. +44 (0)1224 685645 j.meakin@b... Have pet food delivered right to your door, from Petstore.com! /ad/petstore1 A new breed of petstore - Petstore.com

Posts possibly associated with message #3286		Author	Date
`3274`	`ANSYS 5.5.1 license manager bug`	`Daniel Richard`	`1999/07/14`
`3275`	`Re: ANSYS 5.5.1 license manager bug`	`David Power`	`1999/07/14`
`3276`	`Re: ANSYS 5.5.1 license manager bug`	`Tom Davis`	`1999/07/14`
`3277`	`Re: ANSYS 5.5.1 license manager bug`	`Karen Dhuyvetter`	`1999/07/14`
`3278`	`Re: ANSYS 5.5.1 license manager bug`	`Daniel Richard`	`1999/07/14`
`3279`	`Re: ANSYS 5.5.1 license manager bug`	`Daniel Richard`	`1999/07/14`
`3284`	`Re: ANSYS 5.5.1 license manager bug`	`Jude jude@`	`1999/07/15`
`3286`	`Re: ANSYS 5.5.1 license manager bug`	`Moses Chan`	`1999/07/15`
`3292`	`Re: ANSYS 5.5.1 license manager bug`	`Martin Liddle`	`1999/07/15`