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Subject: Re: ANSYS 5.5.1 license manager bug
Author: Karen Dhuyvetter
Date: 1999-07-14 15:06:00

Daniel,

I recommend you to request 5.5.3 from ANSYS. You can request it through
the web
1) http://www.ansys.com
2) ANSYS zones
3) select CUSTOMER
4) Ask your local ASD for the username and password
6) Customer Update Manager
The request form should come up.

The installation procedure:
- uninstall 5.5.1 first
- uninstall the license manager of 5.5.1 (on Windows NT:
WINNT>systems32>remove_lm.exe)
- install 5.5.3

Sincerely,
Karen.

Daniel Richard wrote:

> Hello ANSYS community,has anyone been able to correct the license
> manager bug in 5.5.1 ? Would upgrading to 5.5.3 help ? This is getting
> REALLY annoying as the runs crash randomly during solution time ... We
> have been trying to reach our ASD, but being a university customer,
> they don't seem to care too much ... Thanks for your suggestions
> ! Daniel Richard==================================================
> Daniel Richard,Ing.Stag. Daniel Richard,Jr.Eng.
> Candidat au M.Sc. M.Sc. Student
> Ginie Chimique/GIREF Chemical Engineering/GIREF
> Universiti Laval Laval University
> Pavillon Pouliot Pouliot Building
> Ste-Foy, Quibec Ste-Foy, Quibec
> Canada Canada
> G1K 7P4 G1K 7P4

Karen Dhuyvetter
Engineering Consultant karen.dhuyvetter@c...
Collaborative Solutions, Inc. Phone: (760) 431.4815 ext.113
5962 La Place Court, Suite 100 Fax : (760) 431.4824
Carlsbad, CA 92008 http://www.csi-ansys.com

Posts possibly associated with message #3277AuthorDateScore
3274ANSYS 5.5.1 license manager bugDaniel Richard1999/07/14 
3275Re: ANSYS 5.5.1 license manager bugDavid Power1999/07/14 
3276Re: ANSYS 5.5.1 license manager bugTom Davis1999/07/14 
3277Re: ANSYS 5.5.1 license manager bugKaren Dhuyvetter1999/07/14 
3278Re: ANSYS 5.5.1 license manager bugDaniel Richard1999/07/14 
3279Re: ANSYS 5.5.1 license manager bugDaniel Richard1999/07/14 
3284Re: ANSYS 5.5.1 license manager bugJude jude@1999/07/15 
3286Re: ANSYS 5.5.1 license manager bugMoses Chan1999/07/15 
3292Re: ANSYS 5.5.1 license manager bugMartin Liddle1999/07/15