XANSYS Message: 3101 [Go back to message list]
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Subject: Re: License manager
Author: Clayton Heberling
Date: 1999-07-07 08:59:00

My problem with the license manager and Service Pack 4 is as follows.
The computer I use for ANSYS is also the computer I rely upon for all of my
other computing needs. One of these needs is the ability to access the
internet While I was using Windows NT, Service Pack 3, I was able to have
ANSYS run in the background, perhaps solving a model, while I transmitted
reports to customers via email or reading the XANSYS emails.

Several months ago, I upgraded to Service Pack 4 and immediately discovered
that the ANSYS license server detected that my IP address had changed (which is
inherit with using a dial up network provider) and therefore terminated my
ANSYS session. When I brought this issue to the attention of NSYS, through our
ASD, the response was that ANSYS at that time did not support Service Pack 4.
Therefore I uninstalled Service Pack 3.

I was recently told, through our ASD, that ANSYS now fully supports Service
Pack 4 and I upgraded my system accordingly. The result is that I can no
longer access the internet when using ANSYS.

For ANSYS to suggest that it is Windows problem (as was done in the past) is
passing the buck. It is the ANSYS license system that is not compatible with
Windows NT, Service Pack 4, and it is ANSYS that should resolve this issue to
allow their customers to have the full capability of their computers.

-----Original Message-----
Sent: Wednesday, July 07, 1999 7:08 AM
To: xansys@o...

We just made one more combat experience with the Ansys license
manager.

We are using following environment:

Server: Intel based hardware, MS NT4.0 Service pack4, Ansys5.5.3
Clients: Intel based hardware, MS NT4.0 Service pack4, Ansys5.5.3

First everything was running well, one of the clients was busy with a
thermal transient analysis. This system crashed. After restart we
got an
error message ( see image client2.jpg) and the license manager on
the
server was down as well ( see image server.jpg).

After reinstalling of NT and Ansys I recognized that the system
time on
the client showed year 2045 !?!?!, correcting this the problem was
solved.

However, if a client has a system time over year 2000 or a different
time than the server , you can kill the
license manager on the server.

Has anybody similar problems or any comments?

Claus Preiser
Sensoplan GmbH
Gewerbestr. 6
79801 Hohentengen
Germany

Tel: +49-7742-9298-24
Fax: +49-7742-9298-20

Besuchen Sie uns im Internet / Visit us
www.sensoplan.com
<< File: ATT00000.txt >> << File: client2.jpg >> << File: ATT00001.txt >>
<< File: server.jpg >>


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